FAQ for Songs of Sorrow and Hope: The Art of Jenny Dolfen
Q: Do you ship to my country?
A: We ship worldwide. With the exception of the Sketch Package, your orders will be shipped from the US. For international buyers, please be aware that you are responsible for any customs taxes that may be incurred when the parcels reach your country's borders. For more information on shipping, please see our Shipping & Delivery FAQ.
Q: When will you ship my order?
A: We will ship on release day, in early 2016. The exact date will be announced before the Christmas holidays. Note: International orders typically take 3-6 weeks to arrive depending on customs inspection and the local postal service. Customs and Duties fees may apply.
Q: I can't find the pre-order on Amazon.
A: Pre-orders are exclusive to the Oloris Bookshop. The book will be available on Amazon on release date at the listed retail price of USD$35.00.
Q: How much Tolkien art is in there?
A: Half are Tolkien-based art, and the other half is a mixture of scenes from folk tales and Jenny's own The Rhyddion Chronicles, a novel-in-the-making based on the Mabinogion.
Q: My Sketch Package...
A: If you pre-ordered the Sketch Package, you will receive the following: one softcover copy of the book, one set of art cards (12 in a set of business card-sized cards, inclusive of one artist-signed card and a publisher authenticity card), one set of postcards (4 in a set, inclusive one one artist-signed postcard), and your choice of an A4-sized print from Jenny's portfolio with the exception of personal commission pieces and very old pieces.
These will all be shipped in one parcel. Shipping is tracked and the cost is inclusive in the price of the Sketch Package only.
You will be contacted within 48 hours of your order for your choice of print.
Please allow extra time to receive your orders as Jenny will be doing your sketches and shipping them from Germany.